178zhibo treats the privacy and security of members' personal data as a non-negotiable priority. This document clearly explains how we collect, use, store, and protect your information.
Your data will never be sold to third parties for marketing purposes without your consent.
178zhibo respects the privacy of every member and is committed to protecting the personal information you share with us. This Privacy Policy transparently explains how we handle your personal data throughout your use of the 178zhibo platform.
This policy applies to all services provided by 178zhibo, including Sports Betting, live casino, slot games, e-sports, and all related communications between you and 178zhibo.
By registering for or continuing to use the 178zhibo platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to discuss further.
178zhibo collects the personal data necessary to deliver secure, efficient services and meet legal compliance requirements. The following are the main categories of data we collect:
Full name, date of birth, MyKad number, gender, nationality, and other identifying information submitted during registration or the identity verification (KYC) process at 178zhibo.
Email address, Malaysian mobile number, residential address, and any other contact information you provide to 178zhibo during registration or profile updates.
E-payment account details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow), FPX bank accounts (Maybank2u, CIMB Clicks), deposit history, withdrawal history, and transaction records on 178zhibo. Note: 178zhibo does not directly store any credit or debit card information.
| Data Category | Specific Examples | Primary Purpose |
|---|---|---|
| Identification Data | Full name, MyKad number, date of birth | Identity verification, legal compliance |
| Contact Data | Email, phone number | Account communications, promotional notifications |
| Financial Data | E-wallet account, transaction records | Processing deposits & withdrawals |
| Activity Data | Betting history, login records | Account management, fraud detection |
| Technical Data | IP address, device type, browser | Security, platform optimisation |
| Cookie Data | User preferences, login session | Enhanced user experience |
Sensitive Data: 178zhibo does not collect sensitive data such as health information, religious beliefs, or political views unless specifically required to meet legal obligations. Where such data exists, it is handled with a higher level of protection.
178zhibo only uses your personal data for legitimate and necessary purposes. Every use of data has a solid legal basis — whether for the performance of a contract, legal compliance, our legitimate interests, or with your consent:
Consent Basis: For data uses that rely on your consent — such as marketing communications — you have the right to withdraw that consent at any time by contacting 178zhibo customer support or adjusting your communication settings in your account. Withdrawing consent will not affect the validity of any data processing carried out prior to withdrawal.
178zhibo does not sell, rent, or trade member personal data to third parties for their own marketing purposes. However, there are limited circumstances in which 178zhibo may need to share your data with certain parties:
Data Processing Agreement: All third parties receiving data from 178zhibo are required to sign a Data Processing Agreement (DPA) setting out strict security and privacy obligations. They are not permitted to use your data for any purpose beyond what is authorised under that agreement.
178zhibo continuously invests in the latest cybersecurity infrastructure and practices to protect members' personal data from unauthorised access, loss, misuse, or accidental disclosure.
Data Breach: If 178zhibo detects a data breach that may affect the rights and freedoms of members, we are committed to notifying the affected individuals within a reasonable timeframe and taking appropriate remedial action. Contact support@178zhibo.best if you suspect your account has been compromised.
The 178zhibo platform uses cookies and similar tracking technologies to enhance user experience, maintain security, and collect analytics data that helps us improve our services.
Essential Cookies: Required for core platform functions — login session verification, security, and language preferences. Cannot be disabled.
Functional Cookies: Saves your preferences such as interface language, live casino table display settings, and Sports Betting preferences on 178zhibo.
Analytics Cookies: Collects anonymised usage data to help us understand how members use the platform and identify areas for improvement.
Marketing Cookies: Used to display relevant 178zhibo promotions. Can be disabled in account settings.
As a 178zhibo member, you have certain rights regarding your personal data. 178zhibo respects and facilitates the exercise of these rights:
How to Exercise Your Rights: To exercise any of the above rights, submit a written request to support@178zhibo.best with the subject line "Data Privacy Rights Request". Include your full name and 178zhibo account number to expedite processing. 178zhibo will respond within 30 calendar days.
178zhibo retains your personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by 178zhibo, please reach out to us through the following channels:
Privacy Email: support@178zhibo.best (subject: Data Privacy Enquiry)
Live Chat: Available 24/7 within the 178zhibo platform
WhatsApp: Check the latest details in the platform's support section
Response Time: Under 48 hours for privacy enquiries
Language: Bahasa Malaysia and English
178zhibo's Bahasa Malaysia-speaking support team is ready to help you understand your privacy rights, address any concerns about your data, or guide you through the process of exercising your rights as a data subject.
178zhibo reserves the right to modify this Privacy Policy at any time to reflect changes in our data handling practices, legal requirements, or new platform features.
Six core data protection principles that safeguard your privacy as a 178zhibo member
178zhibo has never sold, rented, or traded members' personal data to third parties for their own marketing or commercial purposes, and we never will. Your data belongs to you — we use it solely to provide the services you signed up for.
All data transmitted between your device and 178zhibo's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banks. Sensitive data stored on our systems is also encrypted using modern algorithms to ensure comprehensive end-to-end protection.
As a 178zhibo member, you have the full right to access, correct, delete, transfer, object to, or restrict the processing of your personal data. The 178zhibo privacy team is ready to assist you in exercising any of these rights within 30 days of your request.
178zhibo retains your personal data only for as long as necessary – whether to provide our services or to meet legal obligations. Financial records are kept for 7 years as required. Data that is no longer needed will be securely deleted or anonymised in accordance with 178zhibo's standard procedures.
178zhibo will not send you any marketing communications without your prior consent. You can choose the types of communications you wish to receive — bonus promotions, sports news, live casino updates, and more — and you may withdraw that consent at any time through your account settings or by emailing us.
178zhibo regularly conducts security and privacy audits by independent third-party firms to ensure our data handling practices continue to meet the highest standards. Penetration testing is carried out to identify and address any vulnerabilities before they can be exploited by malicious parties.
In today's digital age, data privacy is one of the biggest concerns among internet users in Malaysia. Stories of personal data being sold to third parties, accounts being hacked due to weak security, or personal information used without consent are no longer uncommon. 178zhibo understands these concerns and takes seriously our responsibility as custodians of the personal data of hundreds of thousands of Malaysian members.
When you register with 178zhibo, you are entrusting us with highly personal information — your full name, MyKad number, phone number, email address, and payment account details. This is not information we take lightly. We recognise the weight of that responsibility, which is why 178zhibo continuously invests in security infrastructure and data handling practices that meet the highest industry standards.
The 256-bit SSL encryption used by 178zhibo is the same standard adopted by Malaysia's major banks such as Maybank and CIMB. This means that every time you log in, make a deposit via Touch 'n Go eWallet or GrabPay, or access your betting history — all communications are fully encrypted and unreadable to any third party attempting to intercept them. In addition, sensitive data stored in 178zhibo's database is also encrypted, meaning that even in an unforeseen scenario, any data obtained would be unreadable without the correct encryption key.
One question new 178zhibo members frequently ask is about the use of cookies. Cookies are small files stored on your device that help the platform function more effectively — for example, remembering that you are logged in, saving your language preference, or ensuring that the live casino table you are playing at does not disconnect when you switch between browser tabs. Without these essential cookies, many 178zhibo platform features would not work correctly. Analytics cookies, on the other hand, help us understand which parts of the platform are used most and which areas need improvement — all in the form of aggregated data that cannot identify any individual user.
Regarding data sharing with third parties — 178zhibo only shares your data when it is strictly necessary to provide the services you have requested or to comply with legal requirements. When you make a deposit via DuitNow or FPX Maybank2u, we are required to share the relevant transaction details with those payment providers — this is a technical necessity that cannot be avoided. When you play at a live Baccarat table with providers such as Evolution, certain game session data must be shared with them to enable gameplay. All such data sharing is governed by strict data processing agreements, and those third parties are not permitted to use your data for any other purpose.
As a 178zhibo member, you have clear and enforceable rights over your personal data — the right to access your data, correct inaccurate information, request deletion in certain circumstances, object to data use for marketing, request your data in a portable format, and restrict processing in certain situations. These are not merely words in this document; they are rights you can exercise by contacting the 178zhibo support team. We are committed to responding to privacy rights requests within 30 calendar days.
One aspect of privacy that is often overlooked is security on the user's own end. While 178zhibo invests heavily in system security, the safety of your password is your responsibility. Use a strong, unique password for your 178zhibo account — do not reuse passwords from your email or social media accounts. Enable two-factor authentication (2FA), available in your account settings. Always log out of 178zhibo when using a shared or public device. Never share your password with anyone — including individuals claiming to be 178zhibo staff over the phone or via messages. 178zhibo will never ask for your password through those channels.
The 178zhibo Privacy Policy will be updated whenever there are changes to how we operate or when there are new developments in data protection law. We are committed to always notifying you of material changes before they take effect. Your trust is 178zhibo's most valuable asset — and we will never do anything to compromise it. If you have any questions about your data privacy at 178zhibo, email support@178zhibo.best and our Malay-speaking team will assist you promptly.
Join over 500,000 Malaysian members who trust 178zhibo for a safe and transparent Sports Betting, Live Casino, and slots experience. Your privacy is fully protected from day one.